PRACTICAL AI FOR YOUR BUSINESS
Secure, governed, and measurable—deployed in 30-45 days. Stop shadow AI. Start strategic AI.
Your team is already using AI. The question isn’t whether to adopt AI—it’s whether you’ll control it, secure it, and get measurable value from it. Numata’s Managed AI Services give you the power of 40+ AI models with enterprise-grade governance, security, and ROI tracking—all managed by your trusted technology partner.
Your Employees Are Using AI Right Now—Just Not Safely
Here’s what we’re seeing across SMEs in every industry:
Shadow AI is everywhere.
91% of employees admit to using unauthorized AI tools. They're uploading contracts to ChatGPT, pasting financial data into Claude, and processing customer information through free public tools—creating massive liability and data exposure.
Microsoft Copilot isn't enough.
While Copilot is excellent for Microsoft 365 workflows, it doesn't cover your entire AI strategy. You need flexibility: access to multiple AI models, custom workflows beyond Office apps, and governance across ALL AI usage—not just Microsoft.
The risk of doing nothing is growing.
Every day you wait, your competitors gain ground, your team finds workarounds, and your data exposure increases. By the time you have a "complete" Microsoft-only strategy, your employees will have already introduced risk through unmanaged AI.
You need to move now—but safely.
The answer isn't banning AI (that's impossible to enforce). The answer is replacing risky shadow AI with sanctioned, secure, strategically deployed AI that delivers measurable business value.
Managed AI Services: Enterprise AI, Built for SMEs
Numata doesn’t just give you access to AI—we design, deploy, and manage your complete AI strategy so you can adopt AI at your pace with confidence.
Secure by Design
-
Multi-tenant isolation
Your data never mixes with others -
SOC 2 Type 2 compliant
platform -
DLP and audit logging
built in -
Policy enforcement
and continuous monitoring -
Replace shadow AI
with sanctioned, governed AI
Strategic, Not Just Technical
-
AI Readiness Assessment
We analyze your current state and identify high-ROI use cases -
Technology Roadmap
Align AI with your business strategy -
Crawl → Walk → Run
adoption framework -
Quarterly success reviews
to track progress and refine -
Business Technology Strategist
ownership—one person who knows your business and your AI strategy
Measurable Results
-
ROI tracking from day one
Time saved, costs reduced, productivity gained -
40+ AI models
in one platform (ChatGPT, Claude, Gemini, Llama, and more) -
Pre-built and custom workflows
to automate repetitive tasks -
AI phone agents
for customer service and lead qualification -
Unlimited users
within your tier—scale without surprise costs
Your AI Journey: Crawl, Walk, Run
We don’t believe in “Big Bang” AI deployments. Instead, we use a proven adoption framework that gets your team comfortable with AI, then scales value over time.
CRAWL (Month 1-2)
Discover & Pilot
What Happens:
- AI Readiness Assessment – We analyze your current tech stack, identify shadow AI risks, and map high-ROI use cases specific to your business
- Platform Onboarding – Deploy secure AI tenant with SSO, access controls, and governance policies
- Pilot Use Cases – Implement 2-3 high-value, low-complexity AI workflows:
- Knowledge assistant over SOPs/policies
- Email and document summarization
- Meeting notes → action items automation
- Team Training – Power user training (5-10 people) and AI Champion Certification (60-minute course for your whole team)
Success Metrics:
- 60%+ of users log in weekly
- At least 2 documented time-saving use cases
- Zero data incidents
What You Get:
- Secure AI Chat with 40+ models
- Integration with Microsoft 365, Google Workspace, Slack/Teams
- Governance dashboard
- Quarterly Business Review #1
WALK (Month 3-6) Operationalize & Expand
What Happens:
- Rollout to Full Organization – Extend AI access to all employees with role-based permissions
Custom Workflow Development – Build tailored automations:
- Automated data extraction from invoices/forms
- CRM data enrichment
- Compliance Q&A chatbots
- Report generation from multiple data sources
- Governance & Policy Enforcement – Refine usage policies, set up alerts, and train managers on AI oversight
- Integration Projects – Connect AI to your existing tools (CRM, ERP, project management, etc.)
Success Metrics:
- 3-5 workflows in production
- 10+ hours/week saved per knowledge worker
- 80% user satisfaction (CSAT)
What You Get:
- Custom workflows designed for your business
- Advanced integrations
- Monthly usage and ROI reports
- Ongoing optimization and tuning
RUN (Month 6+)
Strategic AI Differentiation
What Happens:
- AI as Competitive Advantage – Deploy advanced use cases that differentiate your business:
- AI phone agents for customer service, appointment scheduling, lead qualification
- Predictive analytics and business intelligence
- Industry-specific AI models (e.g., legal contract analysis, financial forecasting)
- Continuous Innovation – Quarterly use case reviews to identify new opportunities
- Scale & Optimize – Expand AI usage across departments, measure impact, refine continuously
Success Metrics:
- 10+ workflows/agents in production
- Documented competitive advantage or revenue impact
- AI embedded in business-as-usual operationsontinuously
What You Get:
- AI phone agents (voice AI)
- Industry-specific models and workflows
- Executive AI strategy sessions
- Monthly value reviews and roadmap updates
Everything You Need to Adopt AI Safely and Successfully
Secure AI Chat
- Access to 40+ leading AI models (ChatGPT, Claude, Gemini, Llama, Mistral, and more)
- No vendor lock-in—choose the best model for each task
- Future-proof as new models emerge
- Web search, document upload, and data analysis built in
AI Workflow Builder
- Automate complex, multi-step processes without coding
- Pre-built templates for common business tasks
- Custom workflow design and development
- Integration with your existing tech stack
AI Phone Agents
- Handle inbound calls, qualify leads, schedule appointments
- 24/7 availability without additional headcount
- Natural language understanding and response
- Call transcription and analytics
Enterprise-Grade Security
- Multi-tenant isolation (your data stays yours)
- SOC 2 Type 2 compliance
- DLP (Data Loss Prevention) and audit logging
- Policy enforcement and usage monitoring
Integrations
- Microsoft 365 (Outlook, OneDrive, SharePoint, Teams)
- Google Workspace (Gmail, Drive, Calendar)
- Slack, CRM, ERP, and more Custom API integrations available
Managed AI Operations
- Dedicated Business Technology Strategist
- Ongoing tuning, monitoring, and optimization
- User training and enablement Helpdesk integration and support
- Monthly value reviews and strategy updates
Predictable Pricing by Company Size—Not Per User
No nickel-and-diming. Your package is based on company size, with unlimited users included. A background credit system tracks usage (chat, workflows, APIs) to keep costs predictable.
Pricing Tiers
| STARTER | SMB | BUSINESS | PROFESSIONAL | |
|---|---|---|---|---|
| Best For | 10-30 users | 30-75 users | 75-150 users | 150-300 users |
| AI Chat (40+ LLMs) | ||||
| Pre-Built Workflows | 5 | 10 | 20 | Unlimited |
| Custom Workflows | - | 1/quarter | 2/quarter | 4/quarter |
| AI Phone Agents | - | Add-On | Add-On | Add-On |
| Integrations | Basic | Standard | Advanced | Enterprise |
| Support | Email + Chat | Priority | Dedicated | |
| QBRs | Annual | Semi-Annual | Quarterly | Monthly |
| ROI Tracking | + Executive Dashboards | |||
| Governance Dashboard | Basic | Standard | Advanced | Enterprise + Custom Policies |
| Training | Self-Service | Guided Onboarding | Full Team Training | Ongoing + Executive Workshops |
Add-On Services (Professional Services):
- AI Readiness Assessment
- Custom Workflow Development
- AI Governance Policy Package
- Executive AI Strategy Workshop
Why Choose Numata for Your AI Strategy
We’re not just an MSP offering another tool. We’re your Business Technology Strategists—and we’ve been guiding SMEs through technology transformations since 2004.
Strategic, Not Transactional
You get a dedicated Business Technology Strategist who knows your business, your goals, and your challenges. AI isn't sold to you—it's designed WITH you, aligned to your strategy.
Multi-Region Consistency
Operating in the UK, Ireland, South Africa, and the US? So are we. Get consistent AI governance, training, and support across all your locations—one partner, one strategy.
The "Unfair Data Advantage"
We use your DNS logs and tech stack data to auto-generate AI risk assessments and opportunity maps. We show you what you're already exposed to and where AI can deliver the highest ROI—before you even sign.
Proven MSP + AI Expertise
We've been managing technology for SMEs for 20+ years. Now we're bringing that same rigor, security-first mindset, and consultative approach to AI. You're not a guinea pig—you're working with experts.
Built for SMEs, Not Enterprises
Large consultancies design for Fortune 500s and scale down. We design for 50-500 user businesses from the ground up. You get enterprise-grade AI at SME-friendly pricing and pace.
No Vendor Lock-In
Our Vendor agnostic platform give you access to 40+ models. If OpenAI releases GPT-5 tomorrow, you have it. If Anthropic's Claude gets better for your use case, you switch. You're never stuck with one vendor's limitations.
AI Use Cases Across Industries
Every business is different, but the opportunities for AI are universal. Here are just a few examples of how our clients are using Managed AI Services:
Professional Services (Legal, Accounting, Consulting)
- Contract analysis and clause extraction
- Client Q&A chatbots over case files and policies
- Automated meeting notes → CRM updates
- Research summarization and competitive intelligence
- Compliance document review
Financial Services
- Fraud detection and anomaly flagging
- Customer onboarding automation
- Regulatory compliance Q&A
- Financial forecasting and scenario modeling
- Client communication personalization
Healthcare & Life Sciences
- Patient intake form processing
- Medical record summarization (non-diagnostic)
- Appointment scheduling via AI phone agents
- Compliance policy Q&A for staff
- Research literature review
Retail & E-Commerce
- Customer service chatbots and phone agents
- Inventory forecasting and demand planning
- Product description generation
- Email campaign personalization
- Returns and refunds automation
Manufacturing & Distribution
- Supply chain disruption alerts
- Predictive maintenance scheduling
- Quality control data analysis
- RFQ/RFP response automation
- Safety incident reporting and analysis
Non-Profit & Education
- Grant application review and scoring
- Donor communication personalization
- Event registration and follow-up automation
- Program impact reporting
- Volunteer coordination
Your Questions, Answered
Q: We're already using ChatGPT for free. Why pay for this?
A: Free ChatGPT is like employees using personal Gmail for work email—it might work, but your data is now training OpenAI's models, you have zero audit trail, and you can't govern how it's used. Our Managed AI gives you:
- Enterprise features (SSO, DLP, audit logs)
- Data sovereignty (your data stays yours and isn't used for training)
- 40+ models to choose from (not just OpenAI)
- Strategic implementation (we help you get ROI, not just access)
- Governance and security (policy enforcement, usage monitoring)
Q: What about Microsoft Copilot? Isn't that enough?
A: Copilot is fantastic for Microsoft 365 workflows—and we support it. But you also need:
- Access to multiple AI models (Copilot is GPT-only)
- Custom workflows beyond Office apps
- Governance across ALL AI usage (not just Microsoft tools)
- Flexibility to integrate with non-Microsoft systems
Our platform complements Copilot and fills the gaps. Plus, why wait when your competitors are adopting AI now?
Q: AI is too risky / not proven yet.
A: That's exactly why governance matters. The risk isn't AI itself—it's ungoverned AI. Your employees are already using it (91% admit to unauthorized use). We're not asking you to leap into the unknown; we're helping you adopt AI systematically with guardrails, compliance, and measurable outcomes. Crawl, Walk, Run.
Q: We don't have budget for another tool.
A: This isn't just another tool—it's a force multiplier for your existing team. If AI saves each knowledge worker even 3 hours/week, that's 150 hours/month for a 50-person company. At £50/hour loaded cost, that's £7,500/month in productivity gains. Our Starter package is £750/month—a 10x ROI. Plus, you're already spending money on shadow AI (ChatGPT Plus subscriptions, etc.)—let's consolidate and govern it.
Q: Our industry is too regulated for AI.
A: Actually, regulated industries need AI governance MORE, not less. We provide:
- Audit trails for every AI interaction
- Data sovereignty and residency options
- Configurable policies (e.g., block sensitive data from leaving your tenant)
- Compliance support (GDPR, POPIA, SOC 2, etc.)
Many financial services, healthcare, and legal firms are adopting AI—the difference is they're doing it with proper controls. That's exactly what we provide.
Q: What if our team doesn't adopt it?
A: That's why we use the Crawl → Walk → Run framework and include training:
- 60-minute AI Champion Certification for your whole team
- Hands-on use case workshops
- Power user training
- Ongoing support and enablement
- Monthly value reviews to track adoption and ROI
We don't just drop a tool and walk away. We manage the entire adoption process.
Q: How long does implementation take?
A: Initial deployment: 30-45 days from kickoff to first users in the platform. Full adoption varies by company size and use case complexity, but most clients see meaningful ROI within 60-90 days.
Stop Shadow AI. Start Strategic AI.
Your team is using AI right now—they’re just not using it safely or strategically.
Let’s fix that.
Book a 30-minute AI Readiness Assessment with one of our
Business Technology Strategists. We will:
– Analyze your current AI exposure (shadow AI detection)
– Identify 3-5 high-ROI use cases specific to your business
– Map out a Crawl → Walk → Run roadmap
– Provide a custom proposal with transparent pricing
– No obligation. No sales pitch. Just a strategic conversation about how AI can help your business.