Fully Outsourced IT Management, Consulting, and Support for SMEs
Outsource your company’s entire IT function under one, expert roof. Our Managed IT Services offering allows you to focus on your core business with significantly reduced costs and risks.
Leading global IT support service provider
With over 400 years of combined experience in IT, we provide SMEs with specialised IT experience at a fraction of the cost (and risk) of an internal IT department.
You get the benefit of a qualified, fully-equipped IT department—from CIO to desktop service and helpdesk support —at an affordable monthly rate. No resource drain on payroll, HR, or recruitment. Just complete peace of mind that your entire business IT function is in capable hands.
Business IT as-a-Service
Focus your attention on core business functions while we fulfil (the non-core, yet critical) business-enabling role of IT.
Our no-risk, month-to-month services include:
- IT Strategy, Risk Management and Advisory Services
- Unlimited business IT Support
- 24/7/365 Service Desk
- 24/7/365 Network Monitoring
- Patch Management
- Endpoint Security Management
- Data Backup Management
- Microsoft 365 Management
- IT Management
- Managed Procurement, complete lifecycle management (sourcing, installation, maintenance and renewals) for hardware and software
- Monthly reporting
Your subscription will allow you access to a Business Technology Strategist, who will work with you to get an in-depth understanding of your business and show you how technology can help you to reach your goals.
Benefits of Subscription
Here are the benefits of subscribing to our leading global managed IT services offer:
- No lengthy contracts. No risk month-to-month subscription model
- Business Technology Strategy. Access to a Business Technology Strategist
- Pay only for what you use. One size does not fit all. We tailor your package to your needs
- Accurately forecast your IT expenditure. Fixed monthly billing, improving cashflow.
- Reduced downtime. Our proactive service mitigates up to 35% of failures
- Single point of contact. We are your IT department and handle all IT related issues
- Increased productivity. We ensure optimal network health for peak performance
- Profit-share partnership. If you lose money, we lose money
What is a Managed IT Service and how does it work?
Managed IT Services equip small to medium-sized businesses with the capabilities of an entire IT department that rivals larger competitors. The no-risk subscription service means that you pay a convenient fixed monthly fee. Even better is that it’s a fraction of the cost of full-time resources.
Technology is a key driver of business growth, especially for small to medium businesses. We developed this service to give SMEs the upper hand when it comes to technology enablement.
Leave everything IT to us. We analyse your business and determine what you need to run lean, agile operations — and then we manage it on your behalf. It couldn’t be easier.
Features
- IT Strategy and Advisory Services
- IT Security and Risk Management
- 24/7/365 proactive monitoring of all your technology devices
- 24/7/365 centralised service desk
- Unlimited Remote Support and Management
- Included Onsite Support
- IT Asset Management
- Cloud Service Management
- Guaranteed Response Times
- Managed Endpoint Security
- Managed Backup Services
- Managed Procurement Services
- Monthly Reporting on your Infrastructure
- Ongoing Optimisation and Maintenance
- Software Upgrades and Patches
- vCIO Services
- 3rd Party Vendor management
You get the benefit of a qualified, fully-equipped IT department—from CIO to desktop service and helpdesk support —at an affordable monthly rate. No resource drain on payroll, HR, or recruitment. Just complete peace of mind that your entire business IT function is in capable hands.
Who should consider Fully Managed IT Services?
Our fully managed programme is the ideal solution for businesses that demand the utmost in network reliability and quality services. We have established points of physical presence throughout the United Kingdom, Ireland and South Africa. While our service can cater to business in any sector, some of the key industries we serve are:
Professional Services
Logistics
Financial
Services
Retail
Manufacturing
Why Should I Outsource My IT Department?
Your time is precious. You have more important issues to deal with than your technology issues that frustrate your employees or hamper productivity. It is, however, a critical enabler to your business and demands constant attention to ensure it’s running predictably, optimally and securely. The SME Managed IT Services solution gives you total network peace of mind.
We have carefully analysed various small to medium sized businesses and have designed our exclusive managed IT support model with them in mind. The solution provides all of the IT requirements that modern-day businesses demand, bundled into one hassle-free subscription.
- Eliminate the expense and risk of an internal IT department or manager
- Access expert knowledge and support on anything IT
- Problem-free purchasing: We’ll match your requirements at the best rates, manage risks, installation and complete after purchase support
