Fully Outsourced IT Management, Consulting, and Support for SMEs
Outsource your company’s entire IT department function under one, expert roof. Our Managed Business IT support services allows you to focus on your core business with significantly reduced costs and risks.
Leading Global IT Support Service Provider
With over 400 years of combined experience in IT, we provide SMEs with specialised IT experience at a fraction of the cost (and risk) of an internal IT department.
You get the benefit of a qualified, fully-equipped IT department — from CIO to desktop service and help desk support — at an affordable monthly rate. No resource drain on payroll, HR, or recruitment. Just complete peace of mind that your entire business IT function is in capable hands.
Business IT as-a-Service
Focus your attention on core business functions while we fulfil (the non-core, yet critical) business-enabling role of IT.
Our no-risk, month-to-month services include:
- IT Governance and Compliance aligned to your business
- Cybersecurity and Risk Management
- Unlimited Business IT Support
- 24/7/365 Network Monitoring
- Patch Management
- Endpoint Security Management
- Data Backup Management
- Microsoft 365 Management
- IT Management
- Managed Procurement, Complete Lifecycle Management (sourcing, installation, maintenance and renewals) for hardware and software
- IT Strategy and Advisory Services
Your Virtual Chief Information Officer (vCIO) will devise the most appropriate strategies for cloud services and distributed workforce enablement.
Benefits of Subscription
Here are the benefits of subscribing to our leading global Managed IT services offer:
- No lengthy contracts. No risk month-to-month subscription model
- Pay only for what you use. One size does not fit all. We tailor your package to your needs
- Accurately forecast your IT expenditure. Fixed monthly billing, improving cash flow
- Reduced downtime. Our proactive service mitigates up to 35% of failures
- Single point of contact. We are your IT department and we handle all IT-related issues
- Increased productivity. We ensure optimal network health for peak performance
- Profit-sharing partnership. We only make money when you make money
What is a Managed IT Service and How Does it Work?
Managed Business IT support services equip small to medium-sized businesses with the capabilities of an entire IT department that rivals larger competitors. The no-risk subscription service means that you pay a convenient fixed monthly fee. Even better is that it’s a fraction of the cost of full-time resources.
Technology is a key driver of business growth, especially in emerging markets. We developed this service to give growing SMBs the upper hand when it comes to technology enablement.
Leave everything IT to us. We analyse your business and determine what you need to run lean, agile operations — and then we manage it on your behalf. It couldn’t be easier.
Features
- 24/7/365 proactive monitoring of all your technology devices
- Unlimited Remote Support and Management
- Included Onsite Support
- IT Strategy and Advisory Services
- IT Security and Risk Management
- IT Asset Management
- Cloud Service Management
- Guaranteed Response Times
- Managed Endpoint Security
- Managed Backup Services
- Managed Procurement Services
- Monthly Reporting on your Infrastructure
- Ongoing Optimisation and Maintenance
- Software Upgrades and Patches
- vCTO Services
- Vendor management
Who should consider Fully Managed IT Services?
Our fully managed programme is the ideal solution for businesses that demand the utmost in network reliability and quality services. We have established points of presence in Limerick (Ireland), London (United Kingdom), and in all of the major metropolitans of South Africa (Johannesburg, Durban, Cape Town, Port Elizabeth and Bloemfontein). While our service can cater to business in any sector, some of the key industries we serve are:
Auditing and Accounting
Financial
Services
Legal
Logistics
Manufacturing
Why Should I Outsource My IT Department?
Nothing should distract you from driving business growth.
Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and demands constant attention to ensure it’s running predictably, optimally and securely. The SMB Managed IT Service Solution gives you total network peace of mind.
We have carefully analysed various SME companies and have designed our exclusive Managed IT Support model with them in mind. The solution provides all of the IT requirements that modern-day businesses demand, bundled into one hassle-free subscription.
- Eliminate the expense and risk of an internal IT department or manager
- Access expert knowledge and support on anything IT
- Problem-free purchasing: We’ll match your requirements at the best rates, manage risks, installation and complete after purchase support
Already have an internal IT department? Need extra IT expertise?
Try our Co-Managed IT Services
Unburden, augment, and empower your internal IT department. Our co-managed IT service suite supplements your existing IT resources