Managed IT Services

Your Trusted Technology Advisors

MANAGE MY IT

Fully Outsourced IT Management, Consulting and Support for SMEs

Outsource your company’s entire IT department function under one, expert roof. Our Managed IT support services allows you to focus on your core business with significantly reduced costs and risks.

You get the benefit of a qualified, fully-equipped IT department—from CIO to desktop service helpdesk—at an affordable monthly rate. No drain on payroll, HR or recruitment. Just complete peace of mind that your entire business IT function is in capable hands.

Leading Global IT Support Service Provider

Our award-winning managed IT services brings SMEs over 300 years’ specialised IT experience at a fraction of the cost (and risk) of an internal IT department.

We know more than IT; we understand business. It’s our responsibility to make your IT investment contribute positively to business growth. Proof of this is our complete-confidence profit-share partnership promise. We’re in business with you; if you lose money, we lose money.

Business IT as a Service

You can focus your attention on core business functions while we fulfil (the non-core, yet critical) business-enabling role of IT.

Our no-risk, month-to-month service includes:

  • IT governance and compliance aligned to your business
  • Cybersecurity and risk management
  • IT Operations
  • IT Management
  • Managed Procurement, complete lifecycle management (sourcing, installation, maintenance and renewals)
  • IT Strategy and Advisory Services

Your virtual Chief Technology Officer (vCTO), ever cognizant of your company’s position and needs, will devise the most appropriate strategies for cloud services and distributed workforce enablement.

Benefits of Subscription

The benefits of subscribing to our Leading global IT support programme:

  • No lengthy contracts. No risk month-to-month subscription model.
  • Pay only for what you use. One size does not fit all. We tailor your package to your needs.
  • Accurately forecast your IT expenditure. Fixed monthly billing, improving cash flow.
  • Reduced downtime. Our proactive service mitigates up to 35% of failures.
  • Single point of contact. We are your IT department and handle all IT related issues.
  • Increased productivity. We ensure optimal network health for peak performance.
  • Profit-share partnership. If you lose money, we lose money

What Is Managed IT Services,
and How Does It Work?

Managed IT support services equips small-to-medium sized businesses with an entire IT department that rivals larger competitors. The no-risk subscription service means that you pay a convenient fixed monthly fee. Even better is that it’s a fraction of the cost of full-time resources.

Technology is a key-driver of business growth, especially within emerging markets. We developed this service to give growing SMEs the upper-hand when it comes to technology enablement.

Leave everything IT up to us. We analyse your business and determine what you need to run lean, agile operations—and then we manage it on your behalf. It couldn’t be easier.

Features

  • 24/7/365 proactive monitoring of all your technology devices
  • Unlimited Remote Support and Management
  • Included Onsite Support
  • IT Strategy and Advisory Services
  • IT Security and Risk Management
  • IT Asset Management
  • Cloud Service Management
  • Guaranteed Response Times
  • Managed Endpoint Security
  • Managed Backup Services
  • Managed Procurement Services
  • Monthly Reporting on your Infrastructure
  • Ongoing Optimisation and Maintenance
  • Software Upgrades and Patches
  • vCTO Services
  • Vendor management

Don’t take our word for it, hear what our clients have to say.

 

Who should consider Fully Managed IT Services?

Our fully managed programme is the ideal solution for businesses that demand the utmost in network reliability and quality services. We have established points of presence in London, United Kingdom, and in all of the major metropolitans of South Africa. While our service can cater to business in any sector, some of the industries we serve are:

Why Should I Outsource My IT
Department?

Nothing should distract you from driving business growth.

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and demands constant attention to ensure it’s running predictably, optimally and securely. The SMB Managed IT Service Solution gives you total network peace of mind.

We have carefully analysed various SME companies and have designed our exclusive Managed IT Support model with them in mind. The solution provides all of the IT requirements that modern-day business demands, bundled into one hassle-free subscription.

  • Eliminate the expense and risk of an internal IT department or manager
  • Access expert knowledge and support on anything IT
  • Problem-free purchasing, we’ll match your requirements at the best rates, manage risks, installation and complete after purchase support.

Already have an internal IT department? Need extra IT expertise? Try Co-Managed IT Services

Unburden, augment and empower your internal IT department. Our co-managed IT service suite supplements your existing IT resources affordably and on-demand

CO- MANAGED IT SERVICES

Outsourced NOC Services

Easily scale your existing IT resources without breaking the bank on purchasing additional resources.

Read More

Managed Cybersecurity Services

Prevent your business from succumbing to cyber threats with a solution that delivers optimal security and minimises business disruptions.

Read More

Professional Services

Complete your IT projects on-time and within budget with our team of experienced project managers.

Read More

Cloud Services

We design and implement affordable and scalable cloud strategies that boost productivity and promote staff collaboration.

Read More

Outsource all of your IT cares today